Privacy Policy

    PURPOSE

    The purpose of this privacy policy is to let users of https://www.sparktrician.co.nz (the “Site”) know when we collect personal information and what we do with it. We do not use, share or transfer personal information in connection with the Site except as set out in this policy.

    WHAT INFORMATION DO WE COLLECT

    We operate in New Zealand.

    For the purposes of this privacy policy, “personal information” is information about an identifiable individual (a natural person).

    We collect personal information that helps us contact you, solve your electrical problem and personalise our content for you.

    This includes:

    • Communicating with you
    • Improving our website and social media pages
    • Giving you information
    • Internal administrative record-keeping
    • Product improvement and Business Development
    • Marketing, including sending you information about our products and services

    We collect contact details like your name, phone number, email, and address. If we don’t need your information anymore, we will anonymise or delete it. If you are giving us others’ personal information, please do so only if they agree to this policy.

    When you access any website including ours, you may be providing it with information about your location, Internet provider, computer hardware, and browser type.

     

    HOW DO WE COLLECT INFORMATION

    We collect personal information about you:

    • from you when you provide that information to us, including when you reach out to us through the phone, use our website or emails.

    If possible, we will collect personal information from you directly.

    This can be through online enquiry forms.

    We also use software like cookies to tell us how you use our website and how we can help you. Cookies are tiny digital identifiers that are automatically stored on your computer. These help us personalise our service to you and can be turned off or deleted at any time through your browser settings.

    One-way cookies help us personalise content for you is by causing Google or Facebook to make our advertisements appear on your social media feeds.

    We also use Google Analytics on our site. This software can help us count the number of visitors to our site.

    WHAT WE DO WITH THIS INFORMATION

    USING YOUR INFORMATION

    We use all personal information legally, fairly and transparently and on this page, we explain everything that we do with it. We will only use your information to give you the best service.

    SECURITY AND STORING YOUR INFORMATION

    We store your information securely. We use electronic and management processes to keep your information safe from loss, unauthorised activity, or other misuses. For example:

    • Access to your information is protected by strict user logins

    While we do our best to ensure personal information is kept secure and take reasonable steps to protect it from misuse, loss, interference, unauthorised access, modification or disclosure, no system is totally secure, and we cannot guarantee your information is completely protected from hackers, interference or misappropriation. If you suspect any misuse, loss of, or unauthorised access to, your information, please contact us immediately.

    RIGHTS OF ACCESS

    Under the Privacy Act 1993, you have the right to access and request correction of any of your personal information provided to us in connection with your use of this Site. If you would like to see the personal information relating to you that Sparktrician has stored or to change such personal information, or if you have any concerns regarding your privacy, please contact us at the address set out below. Sparktrician may require proof of your identity before being able to provide you with any personal information.

    SPARKTRICIAN

    Flagstaff, Hamilton, Waikato

    Phone: 027 265 9115

    Email: info@sparktrician.co.nz

    Updated April 2022